FAQ

Is this a black-owned business?

Yes, we are proudly a Black-woman-owned and faith-based business.
What is the currency?

All prices are listed in U.S. Dollars (USD).
What is the shipping turnaround?

Shipping times vary based on your location. Please allow 7–15 business days for delivery.
Can I cancel my order?

Yes, you may cancel your order before it ships. If the item has not been Yes, you may cancel your order before it ships. If the item has not been shipped yet, there’s no penalty for cancellation. Once shipped, cancellations are no longer possible.
How do I contact support?

You can reach out through our contact page or email us directly at ycwroyalty@gmail.com
Do you ship internationally?

Yes, we offer worldwide shipping. Shipping times may vary based on the country.
How do I track my order?

You’ll receive an email with tracking information once your order is shipped.
I entered the wrong address. Can I change it?

If your order hasn’t shipped yet, please contact us immediately to correct the address.
Do you offer express shipping?

Currently, we offer standard shipping only. Stay tuned — express options may be added soon.
What is your return policy?

Due to the nature of our products, all sales are final. However, if there’s an issue with your order, please reach out within 7 days of delivery.
Do you restock sold-out items?

Yes, we do restock popular items. Join our email list to be notified first!
Do your sizes run true to size?

Yes, our apparel follows standard U.S. sizing and is designed to fit true to size. We offer sizes for both youth and adults, including: Youth Small, Youth Medium, Youth Large, Small, Medium, Large, XL, and 2XL.
Are your products ethically made?

We’re proud to work with suppliers who align with our values of fairness, faith, and ethical sourcing.
Can I sell your products in my store?

We love partnering with boutiques or Christian businesses. Please contact us for wholesale inquiries.
Do you collaborate with influencers?

Yes! Email us with your platform info and audience details for collaboration opportunities.
Can I book Veronique for a speaking event or podcast?

Absolutely. Please visit our Contact page and choose “Booking Inquiry” as the subject.
What does “Jesus + Therapy” mean?

It means we believe in both spiritual healing and mental health support. Faith and therapy can work together beautifully for whole-person wellness.
Do you offer prayer or support?

Yes, we offer encouragement through our blog, books, and community. You can also submit a prayer request through our Contact page.
Can I book Veronique for a speaking event or podcast?

Absolutely. Please visit our Contact page and choose “Booking Inquiry” as the subject.

If you have any other questions that were not listed, please send us an email at ycwroyalty@gmail.com and we will be happy to assist you!